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Questions? We have answers
How is the cancelation policy?
If you cancel at the same 24 hours when your booking was created: Refound 100% of your booking. If you cancel more than 7 days before your arrival:Refound 50% of your booking. If you cancel 7 days before your arrival: No refound. COVID19 especial measures : If you booked with us, and Spanish borders are closed due to COVID19. You will get a 50% of refound even if you cancel on the last 7 days prior to your arrival.
How do I know that my reservation is confirmed?
Your booking will be only confirmed once you do the payment, also you will receive a confirmation email from our plataform Bookinglayer, used to manage our rooms
What happens if I want to cancel my room reservation?
You should get in contact to email@example.com
Can I book a hotel room by telephone or email?
You can book by whatsapp with your smartphone or by email
What are the check-in and check-out times of the hotel?
The auto check-in is only possible after 17:00 and check outs should be done before 12:00. Remember that you will receive all the instructions to enter the house by email, as your room info.